For eSIM Products

For Televerse's eSIM products, after you place an order and successfully complete bank transfer payment, the eSIM will be sent to your registered email address within no later than 30 minutes after placing the order.

Since eSIMs are delivered via email, please ensure that your email address is accurate to receive the eSIM promptly without interruption. If you do not receive any email from Televerse within 15 minutes after completing your order, please contact our Customer Service team through: